Green Gardens Auto Parts
- What you see on the pictures is what you will get: each picture is of the actual part you will receive
- We accept payments transacted through PayPal and eBay Managed Payments
- Sales tax collected by eBay where applicable and will be paid by eBay to the appropriate government
- Pay on pickup available for orders placed for local pickup; please CONTACT US prior to purchase to make arrangments.
- Once payment has cleared, we will begin processing and shipping the item to you.
If the item above is an airbag, I certify this airbag is not subject to recall and will be shipped in accordance with hazmat shipping requirements.
Small or Medium Items
- We ship EVERY DAY by USPS, UPS, FedEx, etc.
- You may provide a shipment label from your preferred shipping company and we'll bring the item to the station.
- When the item has been shipped, we will provide you with the tracking number.
- Local pickup is available; please CONTACT US prior to purchase to make arrangements.
- Large items must be shipped by freight.
- We use a 3rd party for shipping, and the cost of shipping is highly dependent on whether the address is residential or commercial as well as its distance to us.
- You MUST have a working phone number for freight shipments; we will call you to confirm part fitment prior to releasing the shipment.
- Local pickup option is also available.
Warranty & Returns
- Standard 30-day returns. Warranty is on parts ONLY; labor is not covered
- Please contact us before initiating a return request.
- We thoroughly examine all returns before issuing any refunds, so we request you not to remove or erase our markings.
- Additionally, you can purchase one-year Allstate insurance from eBay.
- We kindly ask that you attempt to resolve a problem with us instead of leaving a negative feedback. Problems are usually misunderstandings and with a little patience can be easily resolved. When customers give us the opportunity to respond, they are never disappointed.
- If an item is received damaged, kindly send us pictures of the package condition, the broken item from all angles and also a photo that shows the tracking number so that we can make a claim with the shipping company. We will only send you a refund when we have received payment from the shipping company.
eBay Motors auto-generates the fitment listed in the "compatibility" section above. "Compatibility" is for reference only; the buyer must make sure that the part will fit. If the buyer is not sure please contact local dealer to double check. All returns will be inspected prior to a refund being issued.
If you have any questions regarding an eBay item, please CONTACT US via eBay messaging before you make the purchase.
Please verify fitment independently prior to purchase, as the information in the "compatibility" section above is generated by eBay Motors and not from us. If you have questions or concerns about fitment, please contact us prior to purchase.
After you have received your product in satisfactory condition, please leave us positive feedback. If there is a problem with your purchase, do not leave neutral or negative feedback: CONTACT US so that we can help you to resolve your issue to your satisfaction.
Please ensure that a VIN number is included with your order to minimize receiving the incorrect part.
Shipping rates and fees may vary depending on the delivery address. Please check with our staff for the shipping rate information specific to your order’s destination.
Depending upon location, shipments usually take 2-7 business days and a maximum of 14 business days. Transit times are not guaranteed specially for large items and the cause of delay may be due to inclement weather or other unforeseen circumstances.
Small or Medium Items
- We ship by USPS, UPS, FedEx, etc.
- All orders can be tracked using the tracking number provided when your order is complete.
- Pick up at our facilities is available. Please message us prior to your purchase to arrange pick up.
Large or Oversize Items
- You are more than welcome to send your shipping label or freight order to pick up the item. We have a forklift on site and will package the item for you.
- Large items must be shipped by freight.
- Freight shipping has different options. Usually freight delivery to a residential address costs more than commercial address, and if you have forklift or loading dock it can cost less.
- Find our phone number on Google and search for Green Gardens Auto Parts. Please call or text us and we will respond fast.
- We usually send all the freight items to other freight companies.
- Pick up at our facilities is available. Please message us prior to your purchase to arrange pick up
Usually ships 1-2 business days after payment is received, but shipping times may vary based on seller’s order cut-off times.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.